Artificial intelligence chatbot: it will place an order and a joke will tell

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The interaction of people quietly and quickly moved to a whole new level, which seemed impossible even five years ago. We communicate and do things literally without leaving home. Every day these processes are simplified, become more accessible, more comfortable and more interesting. In customer-client communication, chatbots play a huge role today.

What is the question — that is the answer

Sites are transformed from information pages into interactive platforms, where in one click you can solve almost any task. There is no need to call back, wait for a call, hope for the understanding of managers and pray that the order is placed correctly and sent to the right address.

The influence of the human factor reduced chat bots to almost nothing — self-learning virtual interlocutors who firmly took the place of call center specialists and customer relationship managers.

The automated chat dialogue gives a guarantee that the client will be understood correctly, because the robot is not yet capable of changing the meanings sent by the person in the dialogue as they see fit. The robot answers clearly to the question in accordance with its wording.

In addition, the robot is connected at the initial stage of the formation of the order and will not lose sight of it until the moment of execution: it will check the availability of the goods, it will generate a request, it will check the departure address, answer a letter or call.

Not just an assistant, but an interlocutor

Typically, bots are designed to perform a monotonous, repeatable routine, but new generation chat bots are able to not only solve client tasks, but also entertain him while waiting for order processing by talking on abstract topics.

For example, an artificial intelligence chatbot based on Qwerty AI from QwertyNetworks called Marat Gelman 3.0 . An interesting character named after a Russian publicist who now lives in Montenegro. Virtual Marat has many features:

• Remind you about meetings and events,
• Follow the weather forecast,
• Search for places, news and events,
• Consider,
• Provide information,
• Analyze images.

In addition, Marat Gelman 3.0. able to become an excellent assistant in the sale and purchase of real estate, land, establishing social ties. Moreover, he speaks digital Marat in 42 languages of the world.

Qwerty AI powered by QwertyNetworks?

• Reduces business costs by replacing a person with the position of an online consultant;
• Saves customer time by online immediately providing all the information the customer needs,
• Levels the language barrier between the interlocutors due to knowledge of dozens of languages;
• Able to work both on the site and in applications and instant messengers.

Marat Gelman 3.0: will marry, but will not go for a walk

The prototype of digital Gelman was a man. Therefore, a woman in dealing with him, as it were, to put it mildly, has to keep an eye out for a little. Marat stubbornly seeks to reduce the conversation towards philosophy and politics, but if he does not lose the thread of the request, he gives useful information right away:

— Hi, Marat!

— Well hello!

— How are you?

— Good. What about you?

— Thank you excellent!

— Well, OK. Are you interested in politics?

— No.

Marat tells a joke about what happens to those who are not interested in politics.

— I want to buy a house in Montenegro.

— Let me help you! (gives links to communication forums on the topic of life in Montenegro).

— I want to sell a car.

— No problem! Indicate the location of your vehicle!

We don’t have a car, so we are moving the conversation in a different direction:

— I want to get married, Marat!

— What stops?

— So, there’s no husband.

— No problem! (provides a link to step-by-step search instructions for the second half).

— Marat, am I beautiful?

— You are gorgeous! Want your social network?

Well done. Does not waste time in vain. Following the compliment, he immediately issued a business proposal. He found it difficult to answer the only question: "Let's go for a walk, Marat." Apparently, he did not have such experience yet.

Chatbots get smarter in context

But seriously, communication networks based on artificial intelligence today are powerful business tools, although the technology is still very young and imperfect. Chatbots already simplify a lot of business tasks and processes for companies, and make life easier for a client. Chatbot is a personal secretary, home assistant, business assistant, who has shown himself perfectly in the working, entertaining, cognitive spheres of human activity.

Artificial intelligence is still very simple, but, in connection with the ability to learn, every day it becomes “smarter”. The more information the program receives, the greater its level of intelligence. The more complex the context, the more intelligent AI programs become.

How to make a chat bot?

You can do it yourself, based on the available public, publicly accessible designers. Of course, this will be a product that cannot be launched into a serious business — no one is responsible for its work. How he behaves and whether he can be instructed to communicate with customers — the main factor in any business — is unknown.

It is better to apply with such a responsible order to those who not only create a product, but also ensure the quality of its work. For example, X Networks , a developer in the field of artificial intelligence and highly loaded horizontally scalable projects, creates chat bots for businesses that are not just answering machines, but a real applied expert system based on artificial intelligence. X Networks chatbots replace an expert in almost any type of business, in any case, at the initial stage of a client’s initial appeal, greatly simplifying interactive communication, saving time and money for both parties.